Mommy and Me Mother Daughter Wedding Dress Floor Length Flower Girl Dress with Appliques family Evening Mother Daughter Clothes
Mommy and Me Mother Daughter Wedding Dress Floor Length Flower Girl Dress with Appliques family Evening Mother Daughter Clothes
Mommy and Me Mother Daughter Wedding Dress Floor Length Flower Girl Dress with Appliques family Evening Mother Daughter Clothes
Mommy and Me Mother Daughter Wedding Dress Floor Length Flower Girl Dress with Appliques family Evening Mother Daughter Clothes
Mommy and Me Mother Daughter Wedding Dress Floor Length Flower Girl Dress with Appliques family Evening Mother Daughter Clothes
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Welcome to Our Store

1. All dresses are made-to -order. when you select Standard Size, please reference our size chart. You also can give us your exact measurements.
2. As an honest Seller, all the dresses we made in 90% ~ 95% similarity with the original picture EXCEPT our real images. If you want 100% exactly same, please forgive. No two exactly same leaves in the world. We can not guarantee, so please do not place the order if you still insist 100% similarity. Thanks for your understanding.
3. The price is only for the dress, not include any accessories such as gloves, jacket, veil and petticoat. If you want accessories, please contact us
4. Affected by many factors, such as lighting, photo angles, digital photo processing, or even a different display resolution, there will be a certain color, can not be avoided, not quality problem. Hope you can understand.
5. If we have real images for our dresses, we must attach them under photos show part, you can reference our real images to decide whether you want to buy it. Also, if you have questions for our image, please feel free to contact us

If you want to custom made, Please let us know :

1. Bust =_______inches or______ cm
2. Waist =_______inches or______ cm
3. Hips =_______inches or______ cm
4. Shoulder to waist =_______inches or______ cm
5. Waist to floor without shoes =_______inches or______ cm
6. Shoulder to floor without shoes =_______inches or______ cm
7. Height =_______inches or______ cm(from the top of head to floor without shoes)

8. Shoes/Heels Height=_______inches or______ cm( which you will wear to match this dress)

9. Dress color =___ (Any color choose or picture show color)

*Cancellation Policy*

1.Orders canceled within 24 hours of payment confirmation.There will be eligible for a full refund.

2.Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 70% of the product purchase price.
3.Once your order has been shipped, it can no longer be canceled. Please understand.

*Return & Refund Policy*

Sizing Issues: As all of our dresses are hand-sewn and custom tailored, the finished gown may vary by approximately 1-3cm in either direction of the specified measurements.

Dress is the size you ordered but does not fit:

— you may go to a local tailor to have the dress resized (at your own cost).

— you may use our modification service to resize your dress. Contact us, we can fix it for you free with 5 days, buyer pays all the shipping fee.

Please be aware that if your order specifications differ too greatly from the final sizing request, resizing may not be possible. But we still will give you a good price if you want a new one.

Details for return to refund

1) Products in 7days (from the date products were received) can be returned and refunded.

2) When you making a return, please include a note with your name, address, and order number, a brief explanation of the reason for the return. Please indicate if you prefer an exchange or refund.

3) Shipping and handling is non-refundable.

*About Feedback*

1) We do our best to make your online purchase as pleasant as possible, if you have any concerns please do not hesitate to contact us as we truly want every customer to be a satisfied customer!!!

2) It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us!!!

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Shophop 24 (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Super hot! Several others have checked this out in the last few hours

Mommy and Me Mother Daughter Wedding Dress Floor Length Flower Girl Dress with Appliques family Evening Mother Daughter Clothes

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