Product Details

Baby winter hat child child and adult solid knitted cotton parent-child hat

Pay Attention: Dear friends, when you buy a hat, you should also refer to our size. It is no problem to wear this hat for most ages. However, it is not excluded that the head circumference is too large or too small. I hope that all customers can choose their favorite hat.

Gender: Children and adults
Style: casual fashion, warm hat
Color: 9 colors
Children’s hat: 43-47 cm; adult: 55-60 cm
Age: 0-3 years old and 5 year and older
Material: Knitting
Shape/pattern: cute winter hat
Suitable for winter
Wholesale: support

Dear friends, we support dropshipping. We have a lot of customers, we can do the following:
1 When we package products, we will not add invoices or promises, please don’t worry.
2 We recommend that you add the customer’s address when ordering, we can send it to her address.
3 If you would like more details, please contact me. We are always there. After the payment is successful, we will send the goods. We will serve you and your customers until your customers receive the package.
Thank you very much for reading and looking forward to our cooperation.

SOME TIPS

SHIPMENT

1)Before place the order,Please confirm your address information is right and complete.check the size and color is what you want.If you find the error please contact us!

2)Generally,products will be send out within 1-3 days after the payment confirmed and processed by Aliexpress.

3)The estimated delivery time is about 15-55days , just for reference,may be delayed due to weather or other reasons.

4) If you don’t receive your parcel within the buyer protection,contact seller to check the problem or extend delivery date at once.

5) Product is usually free shipping by China Post Air Mail,you can track it on 17track website.

If you need the goods urgently, we suggest you contact us to send Express such as EMS/DHL/FedEx etc.

You can track your parcel on the following website using your tracking number:

Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Shophop 24 (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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